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Lifeline - Phone Plans

The Lifeline Service Program is a program designed to lower the cost of basic, monthly local telephone service.

ABOUT THE PROGRAM

Informacion en Español click aqui 

What is the program?

The Lifeline Service Program is a program designed to lower the cost of basic, monthly local telephone service.

Who is eligible?

The program includes income-based eligibility criteria. These criteria are based on the poverty guidelines updated periodically in the Federal Register by the U.S. Department of Health and Human Services (HHS) under authority of 42 U.S.C. §9902(2). For eligibility, the total household income must be at or below 135% of the Federal Poverty Guidelines OR participate in one of the following programs:

• Medicaid
• Food Stamps
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance
• Low-Income Home Energy Assistance Program (LIHEAP)
• Temporary Assistance for Needy Families (TANF)
• National School Lunch Program (NSL)

How do I apply to receive Lifeline discounts?

To utilize this program, please call or stop by any Chat Mobility retail location. Be sure to bring with you any documentation that would support the above outlined eligibility requirements. Examples of this would be as follows:

• Prior year state or federal tax return

• Three consecutive months of statements for any of the following: Paycheck stub or current income statement from an employer; Social Security Administration statement of benefits; Retirements/pension statement of benefits; Veterans Administration statement of benefits; Unemployment/Workman’s compensation statement of benefits; Divorce decree or child support documents.

Are handsets offered at a discount?

Customers must purchase the handset at retail price.

Will I need to sign a contract?

Chat Mobility does not require a contract for customers who qualify for Lifeline Assistance.

Once qualified for Lifeline assistance, where do I go to get service?

Customers may come to the following retail facilities to get service.

Glenwood – 906 Locust
Emerson – 404 Howland
Shenandoah – 409 S Fremont
Red Oak – 909 Senate Ave
Creston – 600 W. Taylor, Suite A
Osceola – 113 W McLane St
Chariton – 113 S. Grand Suite A 
Corning - 615 Davis St
Clarinda - 1003 S. 16th St

 

Click on the plan names below to learn more about each plan. 

Download PDF of Lifeline Request Form

Click aqui para descargar la forma en Español

  • Plan 1 – $29.95

    What do I get with this plan?

    • Local unlimited minutes
    Calls must originate and terminate on the Chat Mobility network
    • Long Distance charges – $.12 per minute
    Calls that originate on the Chat Mobility network and terminate outside the Chat Mobility network.
    • Roaming charges – $.39 per minute
    Calls that originate and/or terminate off the Chat Mobility network.

    Above plan includes the following services at no charge:
    • Local Calling
    • Access to Emergency 9-1-1 services
    • Touch Tone Capability
    • Access to Inter-exchange Service Providers
    • Voice Grade access to the public switched network
    • Single Party Service
    • Toll Limitation

    Above rate plan includes the following services for an additional fee:
    • Access to Operator Services – Charges will apply.
    • Access to Directory Assistance – Charges will apply.

    *Basic monthly access rate calculated before all taxes and fees and applies to select lifeline plans. Chat Mobility offers three basic Lifeline plans that do not require a credit check and/or deposit: other plans may require a credit check and/or deposit. Lifeline credit amount varies by region. Wireless phone must be purchased from Chat Mobility on its current (CDMA) technology, if an existing wireless phone is used for service, it must have originally been purchased from Chat Mobility and on Chat Mobility CDMA technology platform. For more information about Lifeline & Link-Up support, call USAC toll free at 1-888-641-8722 or visit www.lifelinesupport.org. For the Chat Mobility retail center nearest you, click here or call 1-800-944-5526.

  • Plan 2 – $39.95

    What do I get with this plan?

    • Local unlimited minutes
    Calls must originate and terminate on the Chat Mobility network.
    • Long Distance charges – $.08 per minute
    Calls that originate on the Chat Mobility network and terminate outside the Chat Mobility network for Chat Mobility customers.
    • Roaming charges – $.39 per minute
    Calls that originate and/or terminate off the Chat Mobility network.
    • Choose 3 of these FREE;
    Voice Mail
    Caller ID
    Call Waiting
    3-Way Calling
    Call Diversion
    Call Forwarding

    Above plan includes the following services at no charge:
    • Local Calling
    • Access to Emergency 9-1-1 services
    • Touch Tone Capability
    • Access to Inter-exchange Service Providers
    • Voice Grade access to the public switched network
    • Single Party Service
    • Toll Limitation

    Above rate plan includes the following services for an additional fee:
    • Access to Operator Services – Charges will apply.
    • Access to Directory Assistance – Charges will apply.

    *Basic monthly access rate calculated before all taxes and fees and applies to select lifeline plans. Chat Mobility offers three basic Lifeline plans that do not require a credit check and/or deposit: other plans may require a credit check and/or deposit. Lifeline credit amount varies by region. Wireless phone must be purchased from Chat Mobility on its current (CDMA) technology, if an existing wireless phone is used for service, it must have originally been purchased from Chat Mobility and on Chat Mobility CDMA technology platform. For more information about Lifeline & Link-Up support, call USAC toll free at 1-888-641-8722 or visit www.lifelinesupport.org. For the Chat Mobility retail center nearest you, click here or call 1-800-944-5526.

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