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Verizon Wireless - Chat Mobility Information Page

Are you impacted?

Verizon Wireless Has Entered into an Agreement to Acquire
Chat Mobility's RSA 2 Wireless Operations

  • Chat Mobility RSA 2 wireless operations serve the Clarke, Decatur, Lucas, Ringgold, Union, and Wayne counties. Verizon Wireless will offer its array of services in these counties at transaction close.
  • Chat Mobility RSA 1 will continue serving customers in Adams, Fremont, Mills, Montgomery, Page and Taylor counties.
  • The transaction is expected to close in late summer or early fall 2020.

What actions do I need to take now?

Chat Mobility- RSA 1 Customers
Adams, Fremont, Mills, Montgomery, Page and Taylor  counties
No action is needed.
You will continue to be a Chat Mobility customer using the same great nationwide 4G LTE data network, competitive pricing, the latest handsets and devices, and the best customer service.

Chat Mobility- RSA 2 Customers
Clarke, Decatur, Lucas, Ringgold, Union and Wayne counties
You do not need to take any action at this time.

Customers will receive information regarding the acquisition and the array of services that will be available from Verizon Wireless, including wireless data services delivered on the nation’s most awarded 4G high-speed wireless broadband network.

Your current service plans, prices, and features will remain the same through the acquisition closing which is expected in late summer or early fall. Around that time, Verizon Wireless will provide more information on the service options available to you.
Since Verizon Wireless and Chat Mobility use the same technology platform, the vast majority of Chat Mobility-RSA 2 customers will be able to retain their current mobile device.

FAQ?

How do I know if my account is impacted?

Enter your mobile number in the box above. This will identify if your account is impacted by this acquisition and provide direction on next steps.

What do I need to do now if my account is impacted?

Chat Mobility- RSA 1
Adams, Fremont, Mills, Montgomery, Page and Taylor counties
No action is needed as you will continue to be a Chat Mobility customer.


Chat Mobility- RSA 2
Clarke, Decatur, Lucas, Ringgold, Union and Wayne counties
You do not need to take any action at this time. More information will be provided at a later date (late summer/early fall).

When will I receive more information about the transition?

Chat Mobility- RSA 1
Adams, Fremont, Mills, Montgomery, Page and Taylor  counties
No further notification is necessary. Your Chat Mobility service will continue.

Chat Mobility- RSA 2
Clarke, Decatur, Lucas, Ringgold, Union and Wayne  counties
You will be notified later this year (late summer/early fall) as more information becomes available about the transition and the array of award-winning services that will be available to you from the nation’s most awarded 4G high-speed wireless broadband network; Verizon Wireless.

Can I continue using Chat Mobility Services?

Chat Mobility- RSA 1
Adams, Fremont, Mills, Montgomery, Page and Taylor  counties
Your service plan and pricing will continue as normal. If you’re interested to see if you qualify for a new phone or, want to add another line of service to your account, give us a call at 800-944-5526.

Chat Mobility- RSA 2
Clarke, Decatur, Lucas, Ringgold, Union and Wayne counties
If you are an impacted Chat Mobility- RSA 2 customer, your current service plan, pricing, and features will remain the same until the transition to Verizon Wireless, which is expected to happen late this year (late summer/early fall).

What will happen to my device? Will I have to buy a new phone?

Chat Mobility- RSA 1
Adams, Fremont, Mills, Montgomery, Page and Taylor  counties
Your device is supported on Chat Mobility’s network today. If you’re interested in a new phone, now is the perfect time to inquire by calling 800-944-5526 to visit with a customer care representative.

Chat Mobility- RSA 2
Clarke, Decatur, Lucas, Ringgold, Union and Wayne counties
Since Verizon Wireless and Chat Mobility use the same technology platform, the vast majority of Chat Mobility- RSA 2 customers will be able to retain their current mobile device.